Terms and Conditions - Garden Maintenance Notting Hill
Welcome to our Garden Maintenance services in Notting Hill. By engaging with our services, you agree to the following terms and conditions outlined below. Please read them carefully to understand your rights and obligations.
1. Service Description
We provide comprehensive garden maintenance services, including but not limited to:
- Regular lawn mowing and trimming
- Pruning and trimming of shrubs and trees
- Weeding and bed maintenance
- Installation and upkeep of garden features
- Seasonal planting and landscaping
2. Booking and Scheduling
Clients can book our services through our online platform or by contacting our office during business hours. We strive to accommodate your preferred schedule; however, availability is subject to change based on demand and weather conditions.
2.1 Confirmation
Upon booking, you will receive a confirmation email detailing the scheduled service date and time. Please review this information carefully to ensure accuracy.
3. Payment Terms
Payment for services is required before the commencement of work. We accept various payment methods, including credit cards, bank transfers, and online payment platforms.
3.1 Late Payments
Late payments may incur additional fees and could result in the suspension of services until the outstanding balance is settled.
4. Cancellation Policy
Clients may cancel or reschedule services with at least 24 hours' notice. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.
5. Liability
While we take utmost care in performing our services, we are not liable for any damages arising from pre-existing conditions in the garden or unforeseen circumstances such as extreme weather events.
5.1 Insurance
Our company maintains liability insurance to cover any accidental damages caused during service delivery. Please contact us for more information about our insurance coverage.
6. Client Responsibilities
Clients are responsible for ensuring that the garden area is accessible to our team and that any personal property is removed from the work area to prevent damage or loss.
6.1 Access
Provide clear instructions regarding access to your property, including gate codes or specific entry points, to facilitate a smooth service experience.
7. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, which will take effect immediately upon posting on our website.
7.1 Acceptance of Changes
Continued use of our services after any changes constitutes acceptance of the new terms and conditions.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in London.
9. Privacy Policy
We are committed to protecting your privacy. Any personal information provided to us during the booking process will be handled in accordance with our Privacy Policy, which is available upon request.
9.1 Data Protection
We implement appropriate technical and organizational measures to ensure the security of your personal data and to prevent unauthorized access or disclosure.
10. Termination of Services
We reserve the right to terminate services with any client who violates these terms and conditions or engages in behavior that disrupts our operations.
10.1 Notice of Termination
In the event of termination, clients will be notified in writing, and any outstanding payments will be due immediately.
11. Force Majeure
We are not liable for any failure to perform our services due to causes beyond our reasonable control, including but not limited to natural disasters, strikes, or government restrictions.
11.1 Rescheduling
In the event of a force majeure event, we will make every effort to reschedule services at the earliest convenient time.
12. Intellectual Property
All content related to our services, including designs, plans, and documentation, are the intellectual property of our company and may not be reproduced without explicit permission.
12.1 Usage Rights
Clients are granted a limited, non-exclusive license to use the provided materials solely for personal use in maintaining their gardens.
13. Feedback and Complaints
We value your feedback. Should you have any complaints or suggestions, please communicate them through our designated feedback channels to allow us to improve our services.
13.1 Resolution Process
All complaints will be reviewed promptly, and we aim to resolve any issues within a reasonable timeframe to ensure client satisfaction.
14. Severability
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue to be effective and enforceable.
14.1 Amendments
We may amend or update these terms as necessary to comply with legal requirements or to improve our service offerings.
15. Entire Agreement
These terms and conditions constitute the entire agreement between you and our company regarding the use of our garden maintenance services in Notting Hill, superseding any prior agreements or understandings.
By continuing to utilize our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.